WHERE DO YOU SHIP TO?
We are so excited to announce that we now ship internationally.
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HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?
For more information on shipping, please see our full shipping policy here.
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HOW DOES YOUR SIZING WORK?
We know that choosing a size online can sometimes be tricky! For more information on sizing please check out our size guide here. If you have any further questions we are always happy to help via email at cocoswimgb@gmail.com.
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CAN I AMEND MY ORDER ONCE IT HAS BEEN PLACED?
Unfortunately orders are not able to be amended once they have been placed. Please ensure you double check your order carefully before you checkout. If you have any questions, feel free to drop us an email at ocoswimgb@gmail.com.
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WHAT IS YOUR EXCHANGE POLICY?
For more information on exchanges, please see our full exchange policy here.
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WHAT DO I DO IF I HAVE RECEIVED THE WRONG ITEM?
We are so sorry that you've received the wrong item in your order. Please send us an email with photos, your order number and details to hello@musa-swim.com and we will be on hand to resolve this for you immediately
DO YOU OFFER STUDENT DISCOUNT?
Unfortunately, as we are still a small brand we are not able to offer student discount.
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WHAT IS YOUR RETURNS POLICY?
For more information on returns, please see our full returns policy here.
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IS IT FREE TO RETURN MY ORDER?
We would love to be able to cover the cost of your returns, however as we are still a small brand we ask that you cover the cost of shipping items back to us.
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WHAT ARE YOUR WASHING AND CARE INSTRUCTIONS?
We want to help you make the most of your MUSA Swim and keep it looking gorgeous for as long as possible.
Our MUSA Swim collection is hand wash only. We recommend washing in cool, soapy water to ensure your garments keep the perfect shape, size and colour. Do not tumble or leave to dry in direct sunlight.
Keep your MUSA Swim away from excessive contact with sun creams and oils. We recommend avoiding contact with sauna-like conditions and avoid wearing your swim in jacuzzies as varying level of chemicals can harm your MUSA Swim.
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WHAT IS YOUR SUSTAINABILITY POSITIONING?
For more information on what makes MUSA Swim sustainable, please see our dedicated sustainability page.